Refund Policy

At Yomie’s Yogurt Waterloo, customer satisfaction is important to us.

Due to the nature of food and beverage products, refunds are generally not provided once an order has been prepared or delivered.

If you experience an issue with your order, including:

• Incorrect items
• Missing items
• Quality concerns

Please contact us as soon as possible and we will do our best to resolve the issue.

Orders placed through third-party delivery platforms such as Uber Eats, DoorDash, Fantuan, or SkipTheDishes may also be subject to their refund policies.

Last updated: May 2026